Sample UCCX Scripts is a collection of scripts for Cisco Contact Center you can use as templates for more advanced scripting requirements. See below for details on each sample script.
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Updated
Feb 13, 2023
Sample UCCX Scripts is a collection of scripts for Cisco Contact Center you can use as templates for more advanced scripting requirements. See below for details on each sample script.
This custom widget gives Agents/Supervisors the functionality to set the Caller ID before placing an outbound Voice Call from Workspaces, utilizing the Workspaces Widget Framework methods.
Tool for generate and delete multiple users on CISCO Contact Center Express (UCCX). Useful for testing any custom synchronization tools cooperated with UCCX.
Awesome plugin demonstrating how you can implement an option to have your customers be able to choose to receive a call back when things get busy, instead of waiting on the phone endlessly, without losing their place in line. Similar to how Comcast does it on their customer support lines, etc. Also includes queued voicemail callback capabilities.
Experimental AWS CDK constructs for Amazon Connect.
Contact Center control panel and dashboard
This custom widget gives Agents/Supervisors the functionality to update their matching configuration, whether updating their configured Queues or their Attributes
A backend component for Authorization with AXP, as well as proxying the Admin API requests.
DRAFT demo of past-interaction-based call routing with Amazon Connect and Amazon Personalize
Setting up VXLAN for Traffic Mirroring
Implementation of a contact center ACD in Redis Enterprise
A simple library (node module) for Cisco Unified CCE Task Routing
Official Repo for python-vcon and py-vcon-server Python packages
This repository is a sample connector for Integrating an SMS provider into Avaya Experience Platform using the Digital Async Custom Messaging API
C# Contact center based on TaskRouter
Voximplant Kit functions allow you to use code in scenarios and Contact Center
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A repository for information related to the Contact Center team's HUDCentral need.
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