macOS: Application crashes on exit with error dialog

[bedhub]

This does not happen if you just open the app and then closing it immediately. You have to work a while with the desktop client and then quit the application. Here is an example output of the error information:

Process: Tutanota Desktop [734]
Path: /Applications/Tutanota Desktop.app/Contents/MacOS/Tutanota Desktop
Identifier: de.tutao.tutanota
Version: 3.50.10 (3.50.10.361)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Tutanota Desktop [734]
User ID: 501

Date/Time: 2019-05-07 10:35:58.875 +0200
OS Version: Mac OS X 10.14.4 (18E226)
Report Version: 12

Time Awake Since Boot: 6500 seconds
Time Since Wake: 6300 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [734]

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 com.github.Electron.framework 0x0000000106c4e4df 0x104eab000 + 31077599
1 com.github.Electron.framework 0x0000000106c4b00e 0x104eab000 + 31064078
2 com.github.Electron.framework 0x0000000106c4e5ef 0x104eab000 + 31077871
3 com.github.Electron.framework 0x0000000106c4c8f0 0x104eab000 + 31070448
4 com.github.Electron.framework 0x0000000106c4404a 0x104eab000 + 31035466
5 com.github.Electron.framework 0x0000000106b9ee0e 0x104eab000 + 30359054
6 com.github.Electron.framework 0x0000000106b19558 0x104eab000 + 29812056
7 com.github.Electron.framework 0x0000000104ead5df AtomMain + 95
8 de.tutao.tutanota 0x0000000104ea4f10 0x104ea4000 + 3856
9 libdyld.dylib 0x00007fff660cd3d5 start + 1

[bedhub]

Reported by user:

I found out it only happens when I don’t log out before quitting. So maybe you just need to force a logout at that point.

[leoncfu]

I am seeing this issue as well. If I do anything in the Mac app, it will crash on exit.

[nadesco]

I've also had this problem for many months. The app crashes about 95% of the time on exit, mostly after I've already logged out.

I tried uninstalling/reinstalling tutanota.app and all its related files (twice) using AppCleaner but that worked only for a day or two and now it's back to crashing again.

Process:               Tutanota Desktop [9098]
Path:                  /Applications/Tutanota Desktop.app/Contents/MacOS/Tutanota Desktop
Identifier:            de.tutao.tutanota
Version:               3.59.4 (3.59.4.541)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Tutanota Desktop [9098]
User ID:               502

Date/Time:             2019-09-05 22:13:16.409 +0900
OS Version:            Mac OS X 10.14.6 (18G95)
Report Version:        12

Time Awake Since Boot: 5500 seconds

System Integrity Protection: enabled

Crashed Thread:        0  CrBrowserMain  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       EXC_I386_GPFLT
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [9098]

[charlag]

It's almost certainly caused by electron/electron#19842

[charlag]

I've added a long comment with my idea of why it might happen:
electron/electron#19842 (comment)

[ganthern]

should be fixed with electron/electron#21709 which is part of electron v7.1.9