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Error : Secondary Customer Profile for direct_customer can only be created through Twilio console. #965

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Neeraja-Reddy-1 opened this issue Oct 11, 2023 · 4 comments
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status: waiting for feedback waiting for feedback from the submitter

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@Neeraja-Reddy-1
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While creating CustomerProfilesResource using policy sid - RNdfbf3fae0e1107f8aded0e7cead80bf5
Getting this error - Secondary Customer Profile for direct_customer can only be created through Twilio console.

@Neeraja-Reddy-1
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What can be issue ?

@ev-pragma
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I'm getting the same error using that Policy SID.
Is that the correct Policy to create Secondary Customer Profiles?

Because I'm getting the same error even if I try:

...
attributes: {
  business_identity: "isv_reseller_or_partner",  //  "unknown" does not work either.
},
...

@ev-pragma
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What can be issue ?

Ok, I think I figured it out,
you can read it here:
https://www.twilio.com/docs/messaging/compliance/a2p-10dlc/onboarding-isv-api

In order to register secondary profiles,
the primary customer profile needs to have "ISV Reseller or Partner" selected as your Business Identity.

Still, not sure, I need to run some tests, but in order to do so, I need to change my Primary Customer Profile to isv_reseller_or_partner

@tiwarishubham635
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Is this still an issue?

@tiwarishubham635 tiwarishubham635 added the status: waiting for feedback waiting for feedback from the submitter label May 6, 2024
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