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The player black screen on the IE11/Edge #2498

Closed
1 of 5 tasks
TaronVanoyan opened this issue Jan 14, 2020 · 4 comments
Closed
1 of 5 tasks

The player black screen on the IE11/Edge #2498

TaronVanoyan opened this issue Jan 14, 2020 · 4 comments
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@robwalch
Labels
browser: Edge Needs Triage If there is a suspected stream issue, apply this label to triage if it is something we should fix.
Projects
Release Planning and Backlog
Milestone
0.14.5

Comments

@TaronVanoyan
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TaronVanoyan commented Jan 14, 2020 •
edited

What version of Hls.js are you using?

Latest

What browser and OS are you using?

Windows IE11 and Edge

Checklist

  • The stream has correct Access-Control-Allow-Origin headers (CORS)
  • There are no network errors such as 404s in the browser console when trying to play the stream

Steps to reproduce

Sometimes, when I open the page, video controls appears but instead of the streaming there is a black screen.
When I try to destroy the player and initialize again, it works well.

Expected behavior

Show the streaming.

Actual behavior

Black Screen

Console output

There are no errors
@dalibor-grudenic-axa
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We are experience same thing. Have you find anything interesting?

@TaronVanoyan
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@dalibor-grudenic-axa Not yet, bro.

@robwalch robwalch mentioned this issue Mar 2, 2020
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@robwalch
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robwalch commented Mar 2, 2020

Are you guys seeing this across all devices? How about on other video websites (YouTube, Vimeo, Twitch for example)? It would be helpful to have information about the GPU on systems where this happens and if it's a general problem with video playback in the browser (not something we can fix) or specific to hls.js.

@stale stale bot added the Stale label Apr 1, 2020
@stale stale bot closed this as completed Apr 8, 2020
@robwalch robwalch added Needs Triage If there is a suspected stream issue, apply this label to triage if it is something we should fix. and removed Stale labels Apr 20, 2020
@robwalch robwalch reopened this Apr 20, 2020
@video-dev video-dev deleted a comment from stale bot Apr 20, 2020
@video-dev video-dev deleted a comment from stale bot Apr 20, 2020
@robwalch robwalch self-assigned this Apr 20, 2020
@robwalch
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Test stream available in #2507

@robwalch robwalch added this to Top priorities in Release Planning and Backlog via automation Apr 20, 2020
@robwalch robwalch added this to the 0.14.5 milestone Jul 20, 2020
robwalch pushed a commit to jwplayer/hls.js that referenced this issue Jul 20, 2020
Seek into buffer start when starting a live stream to avoid video ren…
26da49d 
…dering bug in IE11

video-dev#2498
@robwalch robwalch mentioned this issue Jul 20, 2020
Merged
3 tasks
robwalch pushed a commit to jwplayer/hls.js that referenced this issue Jul 20, 2020
Merge branch 'upstream_hls.js/master' into release
414981e 
* upstream_hls.js/master:
  Seek into buffer start when starting a live stream to avoid video rendering bug in IE11 video-dev#2498
  Move test-stream with Access-Control-Allow-Headers "Range" errors
robwalch pushed a commit that referenced this issue Jul 29, 2020
Merge branch 'upstream/master' into feature/v1.0.0
a729d17 
* upstream/master: (37 commits)
  Bump karma from 5.1.0 to 5.1.1
  Bump webpack from 4.43.0 to 4.44.0
  Bump @types/chai from 4.2.11 to 4.2.12
  Bump chromedriver from 84.0.0 to 84.0.1
  Highlight selected demo tab, and auto-select first tab (Playback)
  Improve test logging
  Fix JavaScript functions executed in IE11 by Selenium
  Update Safari version used in functional tests
  Fix demo timeline event buffer reset event handler
  Drop waiting fragment if videoTrackCC has changed since waitingFragment was set and initPTS was not found
  Change "CC" and "continuity counter" to "cc" in log messages for consistency
  Fix stalling on discontinuity with audio track #2913
  Prevent immediate level switch from performing unnecessary pause and seeks as this can interfere with 3rd party application state
  Timeline chart fixes
  Fix av desync by forcing audio demuxing to wait for main initPTS
  Update lastDTS after realigning samples in case firstDTS set to a higher value #2905
  Seek into buffer start when starting a live stream to avoid video rendering bug in IE11 #2498
  Move test-stream with Access-Control-Allow-Headers "Range" errors
  Fix PTS based remuxer time-offset Improve PTS < DTS fix so that it works in Safari Show current and loading level in timeline
  Fix Safari playback by removing Safari workarounds in mp4-remuxer (Only this video buffers/playback back with issues https://playertest.longtailvideo.com/adaptive/captions/playlist.m3u8) Safari 9 may have some issues with gaps and decode errors, but without removing this code video will not buffer at all
  ...

# Conflicts:
#	demo/main.js
#	package-lock.json
#	package.json
#	src/controller/audio-stream-controller.js
#	src/controller/base-stream-controller.js
#	src/controller/level-helper.ts
#	src/controller/stream-controller.js
#	src/demux/demuxer-inline.js
#	src/polyfills/number-isFinite.js
#	src/polyfills/number.js
#	src/polyfills/number.ts
#	src/remux/mp4-remuxer.js
#	tests/functional/auto/setup.js
#	tests/test-streams.js
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Assignees

@robwalch robwalch

Labels
browser: Edge Needs Triage If there is a suspected stream issue, apply this label to triage if it is something we should fix.
Projects
HLS.js Release Planning and Backlog
Archived in project
Release Planning and Backlog
  
Top priorities
Milestone
0.14.5
Development

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3 participants
@robwalch @TaronVanoyan @dalibor-grudenic-axa