Support Request: https://watch.telusoriginals.com (Telus Originals)

[ashleysara]

DO NOT REMOVE OR SKIP THE ISSUE TEMPLATE

• I understand that I will be blocked if I intentionally remove or skip any mandatory* field

Checklist

• I'm reporting a new site support request
• I've verified that I have updated yt-dlp to nightly or master (update instructions)
• I've checked that all provided URLs are playable in a browser with the same IP and same login details
• I've checked that none of provided URLs violate any copyrights or contain any DRM to the best of my knowledge
• I've searched known issues and the bugtracker for similar issues including closed ones. DO NOT post duplicates
• I've read the guidelines for opening an issue
• I've read about sharing account credentials and am willing to share it if required

Region

Canada

Example URLs

https://watch.telusoriginals.com/play?assetID=64d406d6ba890cd11a05e583

Provide a description that is worded well enough to be understood

Telus Originals posts original Canadian documentaries. I'd like to be able to download them for teaching purposes. Thanks in advance!

Provide verbose output that clearly demonstrates the problem

• Run your yt-dlp command with -vU flag added (yt-dlp -vU <your command line>)
• If using API, add 'verbose': True to YoutubeDL params instead
• Copy the WHOLE output (starting with [debug] Command-line config) and insert it below

Complete Verbose Output

yt-dlp -vU https://watch.telusoriginals.com/play?assetID=64d406d6ba890cd11a05e583
[debug] Command-line config: ['-vU', 'https://watch.telusoriginals.com/play?assetID=64d406d6ba890cd11a05e583']
[debug] Portable config "C:\Users\ashle\scoop\apps\yt-dlp\current\yt-dlp.conf": []
[debug] Encodings: locale cp1252, fs utf-8, pref cp1252, out utf-8, error utf-8, screen utf-8
[debug] yt-dlp version stable@2024.04.09 from yt-dlp/yt-dlp [ff0779267] (win_exe)
[debug] Python 3.8.10 (CPython AMD64 64bit) - Windows-10-10.0.22631-SP0 (OpenSSL 1.1.1k  25 Mar 2021)
[debug] exe versions: ffmpeg n7.0-24-gda8b2f9704-20240503 (setts), ffprobe n7.0-24-gda8b2f9704-20240503
[debug] Optional libraries: Cryptodome-3.20.0, brotli-1.1.0, certifi-2024.02.02, curl_cffi-0.5.10, mutagen-1.47.0, requests-2.31.0, sqlite3-3.35.5, urllib3-2.2.1, websockets-12.0
[debug] Proxy map: {}
[debug] Request Handlers: urllib, requests, websockets, curl_cffi
[debug] Loaded 1810 extractors
[debug] Fetching release info: https://api.github.com/repos/yt-dlp/yt-dlp/releases/latest
Latest version: stable@2024.04.09 from yt-dlp/yt-dlp
yt-dlp is up to date (stable@2024.04.09 from yt-dlp/yt-dlp)
[generic] Extracting URL: https://watch.telusoriginals.com/play?assetID=64d406d6ba890cd11a05e583
[generic] play?assetID=64d406d6ba890cd11a05e583: Downloading webpage
WARNING: [generic] Falling back on generic information extractor
[generic] play?assetID=64d406d6ba890cd11a05e583: Extracting information
[debug] Looking for embeds
ERROR: Unsupported URL: https://watch.telusoriginals.com/play?assetID=64d406d6ba890cd11a05e583
Traceback (most recent call last):
  File "yt_dlp\YoutubeDL.py", line 1606, in wrapper
  File "yt_dlp\YoutubeDL.py", line 1741, in __extract_info
  File "yt_dlp\extractor\common.py", line 734, in extract
  File "yt_dlp\extractor\generic.py", line 2514, in _real_extract
yt_dlp.utils.UnsupportedError: Unsupported URL: https://watch.telusoriginals.com/play?assetID=64d406d6ba890cd11a05e583