Troubleshooting Guide

Troubleshooting Guide

Migration

1. Failed on step 1.

If migration failed on step 1 and you are sure that you provide correct information and still have problem. Please check your account for 2F authentication. We have issue for this https://github.com/SAP/xsk/issues/625 and you can check for new changes. You can use technical user which not using 2F or to turn off your 2F when you using migration.

Deployment

1. If you receive "GET Status Code: 302"

• Check your xsuaa

2. OOMKilled

• Check your deployment limit

3. No healthy upstream

• Check your pod status, check your database connection

4. You can’t create projects

• Check your HANA user permission maybe you have public permissions