feat: Npm cache comments for issue bot (#14669)

* npm cache

* review

* Update .github/workflows/issue-triage.yml

Co-authored-by: Nicolò Ribaudo <nicolo.ribaudo@gmail.com>

* Apply suggestions from code review

Co-authored-by: Brian Ng <bng412@gmail.com>

* Update .github/workflows/issue-triage.yml

* Apply suggestions from code review

Co-authored-by: Nicolò Ribaudo <nicolo.ribaudo@gmail.com>
Co-authored-by: Brian Ng <bng412@gmail.com>

.github/workflows/issue-triage.yml

@@ -30,14 +30,14 @@ jobs:
           issue: ${{ github.event.issue.number }}
           comment: >
             Hey @${{ github.event.issue.user.login }}!
-            We really appreciate you taking the time to report an issue. The 
-            collaborators on this project attempt to help as many people as 
-            possible, but we're a limited number of volunteers, so it's 
+            We really appreciate you taking the time to report an issue. The
+            collaborators on this project attempt to help as many people as
+            possible, but we're a limited number of volunteers, so it's
             possible this won't be addressed swiftly.
 
 
-            If you need any help, or just have general Babel or JavaScript questions, we have a 
-            vibrant [Slack community](https://babeljs.slack.com) that typically always has someone 
+            If you need any help, or just have general Babel or JavaScript questions, we have a
+            vibrant [Slack community](https://babeljs.slack.com) that typically always has someone
             willing to help. You can sign-up [here](https://slack.babeljs.io/) for an invite.
 
   needs_info:
@@ -67,7 +67,7 @@ jobs:
 
             Please make sure you have the following information documented in
             this ticket:
-            
+
             1. Your Babel configuration (typically from `.babelrc` or `babel.config.js`)
 
             2. The current (incorrect) behavior you're seeing
@@ -81,4 +81,33 @@ jobs:
             [`repl`](https://babeljs.io/repl/), or if the `repl` is
             insufficient, a new and minimal repository with instructions on
             how to build/replicate the issue.
-        
+
+  npm_cache:
+    name: Npm Cache
+    runs-on: ubuntu-latest
+    steps:
+      - name: Npm Cache Comment
+        uses: babel/actions/create-comment@v2
+        if: |
+          github.event.action == 'labeled' &&
+          github.event.label.name == 'i: npm cache'
+        with:
+          token: ${{ secrets.BOT_TOKEN }}
+          issue: ${{ github.event.issue.number }}
+          comment: >
+            Hi @${{ github.event.issue.user.login }}!
+
+            This seems to be an issue caused by a package that you are not able to download.
+            You can verify that the package is available using the npm website:
+            for example, https://www.npmjs.com/package/@babel/types?activeTab=versions is the URL for `@babel/types`
+            (replace `@babel/types` in the URL with the package you want to check). If you see zero downloads don't worry:
+            npm can take up to a few days to display the downloads count, but this does not mean that the package is not available.
+            
+            Here are some things you can try:
+
+            1. Please check if there is a stale proxy or cache between you and npm
+            (this is the most likely cause and it is common in corporate networks).
+
+            2. Visit https://status.npmjs.org/ to see if the current npm is working properly.
+
+            3. See https://gist.github.com/hzoo/df94af2d2ec48696e683b772c775aa67