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The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.

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discord-tickets/bot

bots tickets GitHub stars Codacy All Contributors Discord


Discord Tickets

A free alternative to the premium and white-label plans of other ticket management bots.


Discord Tickets - A free ticketing solution | Product Hunt

BisectHosting

Partnered with BisectHosting
for affordable bot hosting



πŸ“– Contents

✨ Features

  • πŸ“– Documentation - comprehensive documentation and guides to help you get started
  • βš™οΈ Simple settings - configure your bot with the included and easy-to-use dashboard
  • 🎨 Highly customisable - tweak features, colours, messages, and more to your liking
  • πŸ›Έ Modern features - including slash commands, buttons, select menus, and modals
  • πŸ€– Automation - ease your staff team's workload with configurable automation
    • 🏷️ Tags - resolve members' problems without escalating to tickets
    • 🎫 Tickets - close inactive tickets automatically
  • πŸ“œ Archiving - store messages in the database and view transcripts later
  • ❓ Context - ask for a topic or up to 5 custom questions before creating a ticket, and see references to a message or previous ticket at a glance
  • πŸ—ƒοΈ Organisation - claim, release, move and transfer tickets between members and categories
  • 🌎 Internationalisation - available in more than 10 languages
  • ⏱️ Statistics - analyse your staff members' performance
  • πŸͺ“ Battle-tested - trusted by thousands of servers, with over half a million tickets created since 2019
  • 🐳 Docker - reliable and quick deployment with Docker

...and more!

Want to learn more?

Visit the website for more features, details, and screenshots, or skip to the full feature tour.

⚑ Getting started

πŸ™ Please read the documentation before you start.

There are 3 ways to get started with Discord Tickets:

Read the documentation for more information.

This button is here because it looks nice, but I will cry if you click it before reading the documentation. :)

Deploy on Railway

πŸ€‘ Sponsors

Discord Tickets is made possible by these awesome people and organisations:

Sponsors

Please consider sponsoring the project if it adds value to your business/community.

Sponsor on GitHub, or

Donate at ko-fi

Note

Your logo will only appear here if you sponsor through GitHub Sponsors. Create an organisation if you want to use your business/community logo.

πŸŽ–οΈ Contributors

Discord Tickets is made possible by all of the people listed in CONTRIBUTORS.md.

πŸ’» Contributing

If you want to help translate, suggest a feature, submit a bug report, or contribute in any other way, please read the contributing guidelines.

Note You can add yourself to the list of contributors here.

🌎 Translating

Translation status

πŸ˜• Support

Discord

⭐ Star History

Show graph

Star History Chart

πŸ₯± License

Discord Tickets by eartharoidℒ️ is licensed under the GPLv3 license.

This is not an official Discord product. It is not affiliated with nor endorsed by Discord Inc.

Β© 2023 Isaac Saunders