Skip to content

Commit

Permalink
test(plugin-flow-builder): create a test for handoff
Browse files Browse the repository at this point in the history
  • Loading branch information
@Iru89
Iru89 committed May 13, 2024
1 parent aeb130c commit ebf5ed6
Show file tree
Hide file tree
Showing 2 changed files with 326 additions and 2 deletions.
67 changes: 67 additions & 0 deletions packages/botonic-plugin-flow-builder/tests/handoff.test.ts
View file
Original file line number Diff line number Diff line change
@@ -0,0 +1,67 @@
import { INPUT } from '@botonic/core'
import { describe, test } from '@jest/globals'

import { FlowText } from '../src/index'
import { ProcessEnvNodeEnvs } from '../src/types'
// eslint-disable-next-line jest/no-mocks-import
import { mockQueueAvailability } from './__mocks__/conditional-queue'
import { basicFlow } from './helpers/flows/basic'
import {
createFlowBuilderPlugin,
createRequest,
getContentsAfterPreAndBotonicInit,
} from './helpers/utils'

describe('Check the content returned by the plugin, when the queue is open', () => {
process.env.NODE_ENV = ProcessEnvNodeEnvs.PRODUCTION
const flowBuilderPlugin = createFlowBuilderPlugin(basicFlow)

beforeEach(() => mockQueueAvailability({ isOpen: true, name: 'General' }))

test('The content connected to the status queue open is displayed and a handoff is done', async () => {
const request = createRequest({
input: { data: 'agent', type: INPUT.TEXT },
plugins: {
// @ts-ignore
flowBuilderPlugin,
},
})

const { contents } = await getContentsAfterPreAndBotonicInit(
request,
flowBuilderPlugin
)

expect((contents[0] as FlowText).text).toBe(
'Soon you will be served by a human agent'
)
expect(request.session._botonic_action).toBeDefined()
})
})

describe('The content connected to the closed queue status is displayed and the handoff is not done', () => {
process.env.NODE_ENV = ProcessEnvNodeEnvs.PRODUCTION
const flowBuilderPlugin = createFlowBuilderPlugin(basicFlow)

beforeEach(() => mockQueueAvailability({ isOpen: false, name: 'General' }))

test('The content connected to the node before the handoff node is displayed and a handoff is done.', async () => {
const request = createRequest({
input: { data: 'agent', type: INPUT.TEXT },
plugins: {
// @ts-ignore
flowBuilderPlugin,
},
})

const { contents } = await getContentsAfterPreAndBotonicInit(
request,
flowBuilderPlugin
)

expect((contents[0] as FlowText).text).toBe(
'At the moment we are out of office hours'
)
expect(request.session._botonic_action).toBeUndefined()
})
})
261 changes: 259 additions & 2 deletions packages/botonic-plugin-flow-builder/tests/helpers/flows/basic.ts
View file
Original file line number Diff line number Diff line change
Expand Up @@ -351,6 +351,22 @@ export const basicFlow = {
},
hidden: [],
},
{
id: '9c559702-7e4a-48ed-9a01-193a0826c256',
text: [
{
message: 'Talk to an agent',
locale: 'en',
},
],
url: [],
payload: [],
target: {
id: 'a73869bf-ddb0-4c15-b44b-fc152cb9a910',
type: 'go-to-flow',
},
hidden: [],
},
],
},
},
Expand Down Expand Up @@ -382,8 +398,8 @@ export const basicFlow = {
code: 'SELECT_SEAT_MSG',
is_code_ai_generated: false,
meta: {
x: 1257.2104317972348,
y: 93.11680286099826,
x: 1649.027218197441,
y: -7.197735825801573,
},
follow_up: null,
target: null,
Expand All @@ -400,6 +416,26 @@ export const basicFlow = {
buttons: [],
},
},
{
id: '2a1c7318-74dd-4333-b607-74c9abe79881',
code: 'SMART-INTENT_91',
is_code_ai_generated: true,
meta: {
x: 959.8563430516933,
y: -322.6962038668304,
},
follow_up: null,
target: {
id: 'a91c0bca-c213-4693-b3bd-f091fcbf445c',
type: 'text',
},
flow_id: '8d527e7d-ea6d-5422-b810-5b4c8be7657b',
type: 'smart-intent',
content: {
title: 'Add a bag',
description: 'The user wants to add a bag',
},
},
{
id: '731b6a73-dba9-4757-9243-782170640d9c',
code: '2ND_FALLBACK_MSG',
Expand All @@ -423,6 +459,222 @@ export const basicFlow = {
buttons: [],
},
},
{
id: 'e6684566-fe25-497d-b5dd-7a1b4f6d6672',
code: 'SMART-INTENT_53',
is_code_ai_generated: true,
meta: {
x: 1371.5717634769185,
y: -361.33521985338024,
},
follow_up: null,
target: {
id: '59071c29-2cd7-447a-b290-04269b76701d',
type: 'text',
},
flow_id: '8d527e7d-ea6d-5422-b810-5b4c8be7657b',
type: 'smart-intent',
content: {
title: 'Select a seat',
description: 'The user wants to select a seat',
},
},
{
id: 'fdeb8bdf-73f2-42c4-bc0f-14ebca84e507',
code: 'SERVED_BY_HUMAN_AGENT',
is_code_ai_generated: true,
meta: {
x: 493.62603481718014,
y: -12.477605392762399,
},
follow_up: {
id: '07947391-3460-45fb-a195-2c2e12483ad3',
type: 'handoff',
},
target: null,
flow_id: '7c284240-5b87-4d3e-8de8-fa4934d07dd9',
type: 'text',
content: {
text: [
{
message: 'Soon you will be served by a human agent',
locale: 'en',
},
],
buttons_style: 'button',
buttons: [],
},
},
{
id: '07947391-3460-45fb-a195-2c2e12483ad3',
code: 'HANDOFF_47',
is_code_ai_generated: true,
meta: {
x: 807.5515323546948,
y: 11.1258154747199,
},
follow_up: null,
target: {
id: '0a2a0929-c694-4c5c-9a81-863d20eee1a6',
type: 'go-to-flow',
},
flow_id: '7c284240-5b87-4d3e-8de8-fa4934d07dd9',
type: 'handoff',
content: {
queue: [
{
id: 'e7a2304d-f73c-409d-b272-239a9b8a9e0e',
name: 'General',
locale: 'en',
},
],
payload: [],
has_auto_assign: false,
},
},
{
id: '0a2a0929-c694-4c5c-9a81-863d20eee1a6',
code: 'Go to flow',
is_code_ai_generated: false,
meta: {
x: 1208.8096871018943,
y: 41.81026260244691,
},
follow_up: null,
target: null,
flow_id: '7c284240-5b87-4d3e-8de8-fa4934d07dd9',
type: 'go-to-flow',
content: {
flow_id: 'e589fd0d-7323-4cc2-81f7-4902b1addbcf',
},
},
{
id: '3b363ae7-c7e5-4e6a-9df0-333cb2667637',
code: 'QUEUE-STATUS_48',
is_code_ai_generated: true,
meta: {
x: 187.96173458328417,
y: -75.02667069159055,
},
follow_up: null,
target: null,
flow_id: '7c284240-5b87-4d3e-8de8-fa4934d07dd9',
type: 'function',
content: {
action: 'check-queue-status',
arguments: [
{
locale: 'en',
values: [
{
type: 'string',
name: 'queue_id',
value: 'e7a2304d-f73c-409d-b272-239a9b8a9e0e',
},
{
type: 'string',
name: 'queue_name',
value: 'General',
},
],
},
{
type: 'boolean',
name: 'check_available_agents',
value: false,
},
],
result_mapping: [
{
result: 'open',
target: {
id: 'fdeb8bdf-73f2-42c4-bc0f-14ebca84e507',
type: 'text',
},
},
{
result: 'closed',
target: {
id: '9e434de0-9974-430f-aa16-43149a3c6410',
type: 'text',
},
},
{
result: 'open-without-agents',
target: null,
},
],
},
},
{
id: '9e434de0-9974-430f-aa16-43149a3c6410',
code: 'OUT_OF_OFFICE',
is_code_ai_generated: true,
meta: {
x: 508.9682583810436,
y: 190.51181406758548,
},
follow_up: null,
target: null,
flow_id: '7c284240-5b87-4d3e-8de8-fa4934d07dd9',
type: 'text',
content: {
text: [
{
message: 'At the moment we are out of office hours',
locale: 'en',
},
],
buttons_style: 'button',
buttons: [],
},
},
{
id: 'a73869bf-ddb0-4c15-b44b-fc152cb9a910',
code: 'Go to flow',
is_code_ai_generated: false,
meta: {
x: 1211.0880928654478,
y: 153.34696451171646,
},
follow_up: null,
target: null,
flow_id: '8d527e7d-ea6d-5422-b810-5b4c8be7657b',
type: 'go-to-flow',
content: {
flow_id: '7c284240-5b87-4d3e-8de8-fa4934d07dd9',
},
},
{
id: 'a0950e26-db42-4b16-91a3-d575db79bced',
code: 'KEYWORD_25',
is_code_ai_generated: true,
meta: {
x: -116.59763102117329,
y: -253.0023061157998,
},
follow_up: null,
target: {
id: '3b363ae7-c7e5-4e6a-9df0-333cb2667637',
type: 'function',
},
flow_id: '7c284240-5b87-4d3e-8de8-fa4934d07dd9',
type: 'keyword',
content: {
title: [
{
message: '',
locale: 'en',
},
],
keywords: [
{
values: ['agent'],
locale: 'en',
},
],
},
},
],
flows: [
{
Expand All @@ -440,6 +692,11 @@ export const basicFlow = {
name: 'Rating',
start_node_id: '578b30eb-d230-4162-8a36-6c7fa18ff0db',
},
{
id: '7c284240-5b87-4d3e-8de8-fa4934d07dd9',
name: 'Handoff',
start_node_id: '3b363ae7-c7e5-4e6a-9df0-333cb2667637',
},
],
webviews: [],
webview_contents: [],
Expand Down

0 comments on commit ebf5ed6

Please sign in to comment.