Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Fail to download files from the file exploration panel #6754

Closed
dclong opened this issue Jul 2, 2019 · 8 comments
Closed

Fail to download files from the file exploration panel #6754

dclong opened this issue Jul 2, 2019 · 8 comments
Labels
status:resolved-locked Closed issues are locked after 30 days inactivity. Please open a new issue for related discussion.

Comments

@dclong
Copy link

dclong commented Jul 2, 2019 •
edited

Describe the bug
JupyterLab 1.0.2 does not allow me to download a file using the file exploration panel.

To Reproduce
Steps to reproduce the behavior:

  1. Pull the Docker image dclong/jupyterlab using the command docker pull dclong/jupyterlab.
  2. Start a container of dclong/jupyterlab using the following commnd on Mac or Linux.
docker run -it \
    --log-opt max-size=50m \
    -p 8888:8888 \
    -e DOCKER_USER=`id -un` \
    -e DOCKER_USER_ID=`id -u` \
    -e DOCKER_PASSWORD=`id -un` \
    -e DOCKER_GROUP_ID=`id -g` \
    -v `pwd`:/workdir \
    -v `dirname $HOME`:/home_host \
    dclong/jupyterlab
  1. Copy the token from the terminal and login to the JupyterLab server.
  2. Right click on a file in th file exploration panel to pop up the right-click menu.
  3. Click "Download" and you will see that the it fails to download the file. You will get an error message similar to the one in the screenshot below.
    image

Expected behavior
Downloading files using the file exploration panel should work as usual.

Screenshots
If applicable, add screenshots to help explain your problem.
image

Desktop (please complete the following information):

  • OS: Ubuntu 18.10 (via Docker)
  • Browser: Chrome 75 (on Windows)
  • JupyterLab: 1.0.2

Additional context
Add any other context about the problem here.

If available, please include the following details:

Troubleshoot Output 
WARNING: The directory '/home/chdu/.cache/pip/http' or its parent directory is not owned by the current user and the cache has been disabled. Please check the permissions and owner of that directory. If executing pip with sudo, you may want sudo's -H flag.
$PATH:
        /home/chdu/.local/bin
        /usr/local/sbin
        /usr/local/bin
        /usr/sbin
        /usr/bin
        /sbin
        /bin
        /usr/lib/jvm/java-8-openjdk-amd64/bin
        /usr/lib/jvm/java-8-openjdk-amd64/bin

sys.path:

/usr/local/bin

/usr/lib/python36.zip

/usr/lib/python3.6

/usr/lib/python3.6/lib-dynload

/usr/local/lib/python3.6/dist-packages

/usr/lib/python3/dist-packages


sys.executable:

/usr/bin/python3


sys.version:

3.6.8 (default, Apr  9 2019, 04:59:38)

[GCC 8.3.0]


platform.platform():

Linux-4.4.0-143-generic-x86_64-with-Ubuntu-18.10-cosmic


which -a jupyter:

/usr/local/bin/jupyter


pip list:

Package             Version

------------------- ---------

alembic             1.0.11

asn1crypto          0.24.0

astroid             2.2.5

async-generator     1.10

atomicwrites        1.3.0

attrs               19.1.0

backcall            0.1.0

beakerx             1.4.1

bleach              3.1.0

bokeh               1.2.0

certifi             2018.4.16

certipy             0.1.3

chardet             3.0.4

Click               7.0

cloudpickle         1.2.1

colorama            0.4.1

command-not-found   0.3

cryptography        2.3

cycler              0.10.0

dask                2.0.0

decorator           4.4.0

defusedxml          0.6.0

distributed         2.0.1

dsutil              0.3.2

entrypoints         0.3

flake8              3.7.7

gitdb2              2.0.5

GitPython           2.1.11

greenlet            0.4.13

HeapDict            1.0.0

holoviews           1.12.3

hvplot              0.4.0

idna                2.7

importlib-metadata  0.18

ipykernel           5.1.1

ipython             7.6.0

ipython-genutils    0.2.0

ipywidgets          7.4.2

isort               4.3.21

JayDeBeApi          1.1.1

jdbay               0.1.0

jedi                0.14.0

Jinja2              2.10.1

joblib              0.13.2

JPype1              0.7.0

json5               0.8.4

jsonschema          3.0.1

jupyter             1.0.0

jupyter-client      5.2.4

jupyter-console     6.0.0

jupyter-core        4.5.0

jupyterhub          1.0.0

jupyterlab          1.0.0

jupyterlab-server   1.0.0

keyring             15.1.0

keyrings.alt        3.1

kiwisolver          1.1.0

lazy-object-proxy   1.4.1

locket              0.2.0

loguru              0.3.0

Mako                1.0.12

Markdown            3.1.1

MarkupSafe          1.1.1

matplotlib          3.1.0

mccabe              0.6.1

mistune             0.8.4

more-itertools      7.1.0

msgpack             0.5.6

mypy                0.711

mypy-extensions     0.4.1

nbconvert           5.5.0

nbdime              1.0.6

nbformat            4.4.0

neovim              0.2.6

notebook            5.7.8

notifiers           1.0.4

numpy               1.16.4

oauthlib            3.0.1

packaging           19.0

pamela              1.0.0

pandas              0.24.2

pandocfilters       1.4.2

panel               0.6.0

param               1.9.1

parso               0.5.0

partd               1.0.0

pexpect             4.7.0

pickleshare         0.7.5

Pillow              6.0.0

pip                 19.1.1

pluggy              0.12.0

prometheus-client   0.7.1

prompt-toolkit      2.0.9

psutil              5.6.3

ptyprocess          0.6.0

py                  1.8.0

py4j                0.10.8.1

pyarrow             0.12.1

pycodestyle         2.5.0

pycrypto            2.6.1

pyct                0.4.6

pyflakes            2.1.1

Pygments            2.4.2

PyGObject           3.30.1

pylint              2.3.1

pyOpenSSL           19.0.0

pyparsing           2.4.0

pyrsistent          0.14.11

PySocks             1.7.0

pytest              5.0.0

python-apt          1.7.1

python-dateutil     2.8.0

python-editor       1.0.4

pytz                2019.1

pyviz-comms         0.7.2

pyxdg               0.25

PyYAML              5.1.1

pyzmq               18.0.2

qtconsole           4.5.1

requests            2.21.0

rfc3987             1.3.8

scikit-learn        0.21.2

scipy               1.3.0

SecretStorage       2.3.1

Send2Trash          1.5.0

setuptools          40.2.0

six                 1.12.0

smmap2              2.0.5

sortedcontainers    2.1.0

SQLAlchemy          1.3.5

sqlparse            0.3.0

tabulate            0.8.3

tblib               1.4.0

terminado           0.8.2

testpath            0.4.2

toolz               0.9.0

tornado             6.0.3

traitlets           4.3.2

typed-ast           1.4.0

unattended-upgrades 0.1

urllib3             1.24.2

wcwidth             0.1.7

webencodings        0.5.1

wheel               0.30.0

widgetsnbextension  3.4.2

wrapt               1.11.2

xgboost             0.90

xonsh               0.9.7

yapf                0.27.0

zict                1.0.0

zipp                0.5.1

Command Line Output 
Paste the output from your command line running `jupyter lab` here, use `--debug` if possible.
Browser Output 
Paste the output from your browser console here.
@dclong
Copy link
Author

dclong commented Jul 10, 2019

@jasongrout Would you help scope this issue? I personally think it should belong to milestone 1.1 as it affects the usability of JupyterLab.

@jasongrout
Copy link
Contributor

Click "Download" and you will see the issue.

What exactly does happen now that is wrong?

Do you see this also with the official jupyterlab demo?

@dclong
Copy link
Author

dclong commented Jul 10, 2019

Sorry that the description was clear. I've updated the description of the issue.

I don't see the issue with the official jupyterlab demo, so it's likely due to other reasons. I will close this issue. However, just in case it helps to identify the root cause, in the Docker image that I provided a file can be downloaded by Right Click Menu -> Open in New Browser Tab.

@dclong dclong closed this as completed Jul 10, 2019
@jasongrout
Copy link
Contributor

We fixed one forbidden error in jlab 1.0. Are you sure you are using jlab 1.0? See #6609 and #6686

@dclong
Copy link
Author

dclong commented Jul 12, 2019

Yes, I was using JupyterLab 1.02. I just did more testing. I can confirm that the downloading functionality of JupyterLab 1.0 is working. The issue only happens in Chrome on my office computers. It works well in Chrome on my own laptops and it works well in Safari on my office computers. Since Chrome is the official supported browser in my company, it's like due to some security/firewall setup in Chrome in my company.

@anonymone
Copy link

This issue also occurs when I use 1.0.4 on Chrome. But it works well in Edge.

@wqh17101
Copy link

wqh17101 commented Aug 6, 2019 •
edited

I have the same issues,too. As
image
everything downloaded by right-click Download was forced to change the postfix as endswith .htm since the original postfix is not .htm which is a postfix forbiddened by Chrome.
It is so weird that in classic notebook i can download normally. @jasongrout @dclong
Jupyterlab 1.0.2 and 1.0.4 both have this problem
Edge and Firefox works well

@wqh17101 wqh17101 mentioned this issue Aug 9, 2019
Closed
@wqh17101
Copy link

fixed by #6686

@lock lock bot added the status:resolved-locked Closed issues are locked after 30 days inactivity. Please open a new issue for related discussion. label Sep 13, 2019
@lock lock bot locked as resolved and limited conversation to collaborators Sep 13, 2019
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Assignees
No one assigned
Labels
status:resolved-locked Closed issues are locked after 30 days inactivity. Please open a new issue for related discussion.
Projects
None yet
Milestone
No milestone
Development

No branches or pull requests
4 participants
@jasongrout @dclong @wqh17101 @anonymone