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"are away on holiday" is...basically..."whenever we say we're not available'....This makes the whole response-time guarantee far less meaningful.
Looking at Python's security document, Chromium's, Ruby's... none of them seem to supply a specific response-time guarantee. I think we should just remove the guarantee entirely or replace it with a vague "will respond promptly" or "will respond in a reasonable time frame".
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SGTM to remove the time commitments altogether.