chore: Update bug-report.yml

.github/ISSUE_TEMPLATE/bug-report.yml

@@ -1,75 +1,19 @@
-name: 🐛 Bug report
-description: Create a bug report
+name: 🐛 Bug Report
+description: Create a Bug Report. If it's urgent and you are using V.4, you can get support directly from our team using the "serverless support" command, if you have a Serverless Subscription.
 body:
-  - type: checkboxes
-    attributes:
-      label: Are you certain it's a bug?
-      description: If you're uncertain, please report at https://github.com/serverless/serverless/discussions instead
-      options:
-        - label: Yes, it looks like a bug
-          required: true
-  - type: checkboxes
-    attributes:
-      label: Is the issue caused by a plugin?
-      description: If it comes from an external plugin, please report in the plugin issue tracker
-      options:
-        - label: It is not a plugin issue
-          required: true
-  - type: checkboxes
-    attributes:
-      label: Are you using the latest v3 release?
-      description: Latest version can be checked at https://github.com/serverless/serverless/releases/latest
-      options:
-        - label: Yes, I'm using the latest v3 release
-          required: true
-  - type: checkboxes
-    attributes:
-      label: Is there an existing issue for this?
-      description: Please search to see if an issue already exists
-      options:
-        - label: I have searched existing issues, it hasn't been reported yet
-          required: true
   - type: textarea
     attributes:
-      label: Issue description
-    validations:
-      required: true
-  - type: textarea
-    attributes:
-      label: Service configuration (serverless.yml) content
+      label: Issue Description
       description: |
-        Provide  COMPLETE content of serverless.yml, ensuring that:
-        • It consistently reproduces described issue
-        • It's as minimal as possible
-        • Ideally with no plugins involved (plugin related issues need to be reported at plugin repositories)
-        • Has sensitive parts masked out
-
-        If not applicable, fill with "N/A"
-      render: yaml
-    validations:
-      required: true
-  - type: input
-    attributes:
-      label: Command name and used flags
-      description: |
-        Full command name with used flags (If not applicable, fill with "N/A")
-      placeholder: serverless <command name> [...flags]
+        Describe your issue here. If you are using V.4 and on a Serverless Subscription (https://serverless.com/pricing), you can get support directly from our team using the "serverless support" command.
     validations:
       required: true
   - type: textarea
     attributes:
-      label: Command output
+      label: Context
       description: |
-        COMPLETE command output.
-
+        If you're using V.4, please run "serverless support --summary" and paste the report in here.
+        If you're not using V.4, please include your serverless.yml, version, and anything else relevant to your issue.
         If not applicable, fill with "N/A"
-      render: shell
-    validations:
-      required: true
-  - type: textarea
-    attributes:
-      label: Environment information
-      description: '"serverless --version" output'
-      render: shell
     validations:
       required: true