chore: update ISSUE_TEMPLATE.md

.github/ISSUE_TEMPLATE.md

@@ -6,23 +6,64 @@ labels: triage
 assignees: ''
 ---
 
-**What were you trying to do?**
+<!--
+Please don't ignore this template.
 
-```json
+If you ignore it, we're just going to respond asking you to fill it out, which wastes everyone's time.
+The more relevant information you can include, the faster we can find the issue and fix it without asking you for more info.
+-->
+
+- [ ] I have tried restarting my IDE and the issue persists.
+- [ ] I have updated to the latest version of the packages.
+- [ ] I have [read the FAQ](https://github.com/typescript-eslint/typescript-eslint/blob/master/docs/getting-started/linting/FAQ.md) and my problem is not listed.
+
+**Repro**
+
+<!--
+Include a ***minimal*** reproduction case.
+The more irrelevant code/config you give, the harder it is for us to investigate.
+
+Please consider creating an isolated reproduction repo to make it easy for the volunteer maintainers debug your issue.
+-->
+
+```JSON
 {
   "rules": {
     "@typescript-eslint/<rule>": ["<setting>"]
   }
 }
 ```
 
-```ts
-// Put your code here
+```TS
+// your repro code case
 ```
 
-**What did you expect to happen?**
+<!--
+Also include your tsconfig, if you're using type-aware linting
+-->
+
+**Expected Result**
+
+<!--
+What did you expect to happen?
+Please be specific here - list the exact lines and messages you expect.
+-->
+
+**Actual Result**
+
+<!--
+What actually happened?
+Please be specific here - list the exact lines and messages that caused errors
+-->
+
+**Additional Info**
+
+<!--
+Did eslint throw an exception?
 
-**What actually happened?**
+Please run your lint again with the --debug flag, and dump the output below.
+i.e. eslint --ext ".ts,.js" src --debug
+-->
 
 **Versions**