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Provide a second phone and email ticket create screen with own config settings.

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znuny/Znuny4OTRS-SecondTicketCreateScreen

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Znuny-SecondTicketCreateScreen

Provides a second phone and email ticket creation screen, each with their own SysConfig settings.

Prerequisites

  • Znuny 7.0

Installation

Download the package and install it via admin interface -> package manager.

Configuration

Via SysConfig just like for the normal phone and email tickets.

  • Ticket::Frontend::AgentTicketPhoneSecond
  • Ticket::Frontend::AgentTicketEmailSecond

Download

Download the latest version.

Professional Support

For this add-on and for Znuny in general visit www.znuny.com. Looking forward to hear from you!

Enjoy!

Your Znuny Team!

https://www.znuny.com