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"Plugin": "synaptics_cxaudio" "UpdateError": "device recovery not possible"
The audio hardware sometimes does not respond to the initial GetReport request.
Code has been included in fwupd to retry the HID read as required to make device enumeration work every time: https://github.com/fwupd/fwupd/pull/3063/files
Perform the upgrade a second time, or update to a newer version of fwupd. The solution is included in the following fwupd versions:
1_5_X: 1.5.9