LVFS Triaged Issue: WD19TB: Device didn't come back after update

Tags

"Plugin": "dell_dock"
"CompileVersion(org.freedesktop.fwupd)": = "1.4.*"
"UpdateError": "failed to wait for detach replug: device * did not come back"

Summary:

A regression is present in fwupd 1.4.0 and fwupd 1.4.1 that prevents the WD19TB from completing the update if the Thunderbolt controller is out of date.

Solution:

The Thunderbolt controller can be updated separately from the rest of the dock update. If this error happens, repeat the update process a second time and rest of the dock update will complete. This issue is fixed in fwupd 1.5.0 or later and fwupd 1.4.2 or later.